Frequently Asked Questions

We pursue relationships based on transparency, persistence, mutual trust, and integrity with our employees, clients and other business partners.

Real questions from real people. 

When did Bangkok Web Studio start?

Bangkok Web Studio started online in 2013 but our team members have been working in the IT, Design and Marketing industry for over 10 years.

Why do you charge per month if I get a plan? And what do you provide?

The reason why monthly payments exist is because you can get started for less money upfront than before, and it also includes key services for you to save money and time month after month. 

The monthly payment includes a Website Designer ready to update and expand your website, a Graphic Designer and Freelance Writer who will provide you with monthly goodies for your Social Media, banners and slides for your website, logo design, etc.

You also get premium web hosting and private email. On top of that, you get a Technical Support team ready to help you overcome those IT challenges and questions, allowing you to focus in what is most important for your business and website: get visitors and clients.

I want to get started, do you provide some samples or templates for my website to choose from?

Yes, once you order any plan or accept a standard quotation, we will send you several samples that match your business strategy or industry to choose from.

You can also send us some links of sites that you like or believe are great examples to get started.

Can I update the website by myself if I need to?

Yes. You have 100% access to your Website Back-end.

You can change or upload content by yourself at any time. From anywhere in the world.

If I don't need business cards or logo, can you design a mascot for me instead?

Yes. If there is any item included with your package that you don't need, we can provide you with a mascot, slide or banner instead.

Do you develop more complex sites, or websites that need a lot of customization and coding?

Yes, sure. If you need specific web development and you don't want to order the complete development packages you can get a specific quotation for your project.

Please contact the Sales Department. They will happily prepare a quotation according to your needs.

How can I pay to get your services?

If you are abroad we recommend Pay Pal, because is secure and fast. If you don't have Pay Pal and you want to pay by bank transfer please contact our Billing Department including your Order Reference Number generated by our system, and you will receive the payment details for a local Thai bank such as Kasikorn, Bangkok Bank, UOB, etc. Cashier checks are also accepted locally. Overseas bank transfers may have different fees according to their local banks.